Privacy policy

Privacy Policy

Effective Date: January 2024

Mortclothing (Arndtstraße 2, 44135 Dortmund, support@mortclothing.de) takes the protection of your personal data very seriously. Below, we explain how we collect, process, and use personal data, as well as your rights as a user.

1. Data Security

We implement technical and organizational measures to protect your personal data from loss, manipulation, unauthorized access, or unlawful disclosure. All employees and service providers are bound by confidentiality agreements.

2. Collection and Use of Personal Data

a) General Website Use
You can visit our website without providing personal data. Data such as IP address, browser type, and access times are stored anonymously to improve the functionality of the website.

b) Data for Orders
To process orders, we collect the following data:

  • Name
  • Email address
  • Delivery and billing address
  • Payment information (e.g., bank details, credit card information)

The data is processed exclusively to fulfill the contract (Art. 6(1)(b) GDPR). After the contract has been fulfilled, your data will be stored in accordance with tax and commercial law retention periods and deleted thereafter.

c) Newsletter
When you subscribe to our newsletter, we collect your email address. Optionally, you may provide additional data such as your name or date of birth. The newsletter will only be sent with your explicit consent (double opt-in). You can unsubscribe at any time via the link in the newsletter or by contacting us.

d) Customer Accounts
When creating a customer account, we store the data you provide to fulfill contracts and manage future orders.

3. Sharing of Personal Data

Your data will only be shared with third parties when necessary, for example:

  • Shipping service providers (e.g., DHL, DPD) for delivering goods.
  • Payment service providers (e.g., PayPal, Klarna) for processing payments.

Data will only be shared with other third parties with your explicit consent or due to legal obligations.

4. Cookies and Tracking Technologies

a) Use of Cookies
Our website uses cookies to make the experience more efficient and secure. Cookies are small text files stored on your device. We use:

  • Session cookies: Deleted after your session ends.
  • Persistent cookies: Enable us to recognize your device on subsequent visits.

You can disable cookies in your browser settings. Please note that disabling cookies may limit the functionality of the website.

b) Google Analytics
We use Google Analytics to analyze the use of our website. Your IP address is anonymized (IP masking). You can prevent Google Analytics from collecting your data by downloading the browser plugin here.

5. User Rights

Under the GDPR, you have the following rights:

  • Right to access: Information about the data we store about you.
  • Right to rectification: Correction of inaccurate data.
  • Right to erasure: Deletion of your data unless subject to legal retention requirements.
  • Right to withdraw consent: Revoke previously given consent with effect for the future.

To exercise these rights, contact us at:
Mortclothing
Arndtstraße 2, 44135 Dortmund
Email: support@mortclothing.de

6. Changes to this Privacy Policy

We reserve the right to amend this privacy policy as necessary. Please review it regularly. The current version is always available on our website.